Head Office | Site Master

Created 19 August 2025 • Updated 20 August 2025

Payment Methods

Payment methods are primarily used on point of sale terminals to settle balances, but they can also be applied to payments made through guest ordering channels and other specialised payment processes.

This page details creating general payment methods for more information on other types refer to the other relevant setup pages in the Knowledge Base.

Navigate to Finance → Configuration → Payment Methods

Adding Cash Payment Methods

Follow these steps to add cash payment methods:

  1. Click Add

  2. Enter Payment Method Name and Description (optional)

  3. Select the Type of Cash

  4. Configure other fields as required for the organisations requirements

    For more information on other fields and settings click here

  5. Click Finish

Adding Fixed Rate Cash Payment Methods

Follow these steps to add fixed rate cash payment methods:

  1. Click Add

  2. Enter Payment Method Name and Description (optional)

  3. Select Use Fixed Payment Amount

  4. Select Cash from the Amount Of drop down

  5. Set the Fixed Payment Amount value

  6. Configure other fields as required for the organisations requirements

    For more information on other fields and settings click here

  7. Click Finish

Adding Non Integrated Other Payment Methods

Follow these steps to add non integrated other payment methods:

  1. Click Add

  2. Enter Payment Method Name and Description (optional)

  3. Select the Type of Central

  4. Configure other fields as required for the organisations requirements

    For more information on other fields and settings click here

  5. Click Finish

Adding Foreign Currency Payment Method

Follow these steps to add a foreign currency payment method:

  1. Click Add

  2. Enter Payment Method Name and Description (optional)

  3. Select the Type of Foreign

  4. Select the required currency from the Currency drop down

  5. Configure other fields as required for the organisations requirements

    For more information on other fields and settings click here

  6. Click Finish

Adding Barcodes to Fixed Rate Payment Methods

Barcode ranges can be added to payment methods configured as fixed rate and when using on the point of sale terminal the act of scanning will trigger one instance of the payment.

Follow these settings to add barcodes:

  1. Select an existing Fixed Rate Payment Method

  2. Select the Barcodes tab

  3. Click Add

  4. Enter the Barcode Min Value and Max Value

    If the maximum value is left blank it will use the minimum value

  5. Click Save

Editing & Removing Barcodes

  • Select an existing barcode entry and click Edit to adjust the range | click Save

  • Select an existing barcode and click Remove

Settings

The following table outlines each setting and its corresponding functionality, depending on the type and other settings not all options are available for all methods.

Setting Description Additional Information
Payment Method Details
Account Code

Optional input to record a reference code for 3rd party finance system where payments could be exported to as part of an integration

 
Used Fixed Payment Amount

When enabled Amount Of and Fixed Payment Amount will become enabled, defining this payment of a fixed value

 
Barcodes Unique per Account

When enabled any barcodes used against an account related to this payment method must be unique preventing scanning the same code and applying the payment more than once

 
Type

The type defines the behaviour and configuration of the payment method

 
Currency

When the type is set as 'Foreign Currency' the currency drop down will enable section of a currency

This configuration also requires currencies to be created:

Amount of

When Use Fixed Payment Amount is enabled the Amount of setting will enable a selection of an existing configured payment method of which the fixed value will be associated to

 
Fixed Payment Amount

When a fixed value payment method has been created the fixed payment amount defines the amount set for this method

 
Prevent Payment Correction POS

When enabled the POS operator will not be permitted to reverse the method and perform a refund

 
Declaration Details
Auto Declare

When enabled this method will be automatically counted and reconciled during a declaration and not require the back of house operator to enter any values

Auto declare is recommended for any system payment methods that will always be correct, for example, deposits, sales ledger, hotel rooms and gift cards

Show During Blind Declaration

When enabled will display the balance to declare during a blind declaration where normally no expected values will be displayed

Additional settings for blind declarations can be found here:

POS Display Details
POS Button Text

The text displayed on the button when added to a theme

 
POS Behaviour
Product Group

When selected types have been chosen the Product Group option will be enable for selection which will allow the method to only pay for products contained within the selected group

This configuration also requires groups to be created:

  • Base Data → Product Configuration → Product Groups

Open Cash Drawer

When enabled and a cash drawer present the drawer will open

 
Auto Print Receipt

When enabled a receipt will be automatically printed when the method is used

Additional configuration settings may override this setting and print a receipt:

Restrict Orderline Corrections

When enabled the POS operator will be restricted from making any product corrections after this payment method has been used

 
Hide Inclusive Tax on Receipt

When enabled and a receipt printed no tax will be included for the value of the payment used for this method

 
Overpayment Is

When an overpayment has been added the following options can be selected to define the behaviour

  • Change - monies will be expected to be given back to the guest

  • Tip - overpayment will automatically be treated as a tip during the payment process

  • Forfeit - any remaining balance will be lost and forfeited

  • Not Allowed - overpayment will not be permitted and the maximum payment amount will equal that of the account outstanding balance

 
Prompt When No Overpayment

When overpayment option is selected as Tip an additional setting is displayed

When this setting is not selected the point of sale terminal will not prompt for a tip if the payment amount is less than or equal to the account balance

 

Types

The following table outlines each type and usage.

Type Description Additional Information
Add Deposit to Booking

This type is used for adding additional monies to an existing booking deposit on the point of sale terminal

For more information on booking payment methods click here

All In One

This type not yet used

 
Card Commerce Gift Card

This type is used for gift card payments associated to Card Commerce

 
Cash

This type is used for any cash related payment methods

 
Central

This type is used for any non integrated and non bankable payment methods

 
Ceridian Gift Card

This type is used for gift card payments associated to Ceridian

 
Charge Gift Card    
Charge Ledger

This type is used for charging an balance to a ledger account

 
CLM Charge Gift Card

 

 
CLM eGift Card

This type is used for gift card payments associated to the loyalty platform

 
Create New Booking

This type is used for creating a new booking deposit on the point of sale terminal

For more information on booking payment methods click here

Eagle Eye POS-Connect Gift Card

This type is used for gift card payments associated to Eagle Eye

 
EFT

This type is used for integrated card payments

 
EFT Breakdown

This type is used to record integrated payment methods for reporting purposes by their card scheme

This option is useful for recording integrated card payments, such as American Express or Diners, where funds are not settled directly into a bank account. In these cases, payments are separated for reporting and reconciliation purposes

 

EFT Card Not Present

This type is used to process a payment on the point of sale terminal where the card is not presented directly and will enable the card number and other details to be entered for payment

 
EFT Fallback    
EFT Token Payment    
EFT Walkout    
EFT without Cashback

This type will enable integrated card payments to bypass settings where cashback has been enabled for a site

Additional settings which control cashback are enabled in:

EsVelete

This type is used for gift card payments associated to EsVelte (Toggle)

 
External System Charge Ledger

This type is used for hotel sales import configuration

 
External System Redeem Deposit

This type is used for hotel sales import configuration

 
External System Settle Ledger

This type is used for hotel sales import configuration

 
External System Take Deposit

This type is used for hotel sales import configuration

 
Foreign

This type is used for any payment methods configured as foreign currency

 
Girovend

This type is used for payments associated with Girovend cashless solution

 
iCoupon

This type is used for payments associated with iCoupon

 
Intercard

This type is used for payments associated with Intercard

 
MOA Redeem Deposit

 

 
MOA Take Deposit

 

 
POS Integration Settlement

This type is used where payments for outstanding balances on Zonal PMS are being made from point of sale terminals

For more information on Zonal PMS payment methods click here
Redeem Booking Deposit

This type is used for redemption of a booking deposit on the point of sale terminal

For more information on booking payment methods click here

Room

This type is used for room charges where the integration is not using POS Integration Engine and uses older EFT and or PMS Server methods

 
Room (SOAP)

This type is used for room charges where the integration uses POS Integration Engine

 
Room (SOAP) - Search Prompt

This type is used for room charges where the integration uses POS Integration Engine, when this type is selected the POS operator will be prompted during the payment process to search by room or guest name

 
Settle Ledger

This type is used for making a payment to a ledger account to settle an outstanding balance

 
Standard Gift

This type is used for gift card payments associated to the standard POS Integration Engine for Gift Cards

 
Standard Gift Discount

This type is used for gift card payments where a payment can use a discount as well as the payment method to pay the balance

 
SVS Gift Card

This type is used for gift card payments associated to SVS